Effective Date: [Insert Date]

At LJ Digital Flow, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, use our services, sign up for our SaaS platform, request a consultation, or communicate with us.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. INFORMATION WE COLLECT

Depending on how you interact with LJ Digital Flow, we may collect:

Information You Provide

Full name

Business or clinic name

Email address

Phone number

Website or social media page

Business information

Information you provide through forms, consultations, onboarding, or support requests

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as:

IP address

Browser and device information

Pages visited

Website activity

Date and time of visits

Referral sources

This information may be collected through cookies, analytics tools, or similar technologies.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

Respond to your inquiries

Provide requested services

Process SaaS subscriptions

Set up and manage your account

Schedule consultations and appointments

Provide customer support

Send onboarding information

Send service-related communications

Send relevant marketing communications where permitted

Improve our website, services, and user experience

Manage leads and customer relationships

Monitor and improve our digital systems

Prevent fraud, misuse, or security issues

Comply with applicable legal obligations

We will only use your information for legitimate business purposes and in accordance with applicable privacy laws.

3. LEAD FORMS AND CONSULTATIONS

When you submit information through an LJ Digital Flow form, free digital checkup, consultation request, lead magnet, or other website form, we may use the information you provide to:

Contact you about your request

Provide the requested resource or service

Schedule your consultation

Follow up regarding our services

Understand your business needs

Provide relevant information about LJ Digital Flow

You may choose not to provide certain information, but this may prevent us from providing some services or responding fully to your request.

4. SAAS SERVICES AND THIRD-PARTY TECHNOLOGY

LJ Digital Flow uses third-party technology and service providers to help operate our business and provide our services.

Our SaaS platform may be powered by GoHighLevel, and other third-party providers may support functions such as:

CRM

Email and messaging

Appointment scheduling

Website and funnel hosting

Payment processing

Analytics

Customer support

Automation

These providers may process information on our behalf according to their own privacy policies and applicable agreements.

We encourage users to review the privacy policies of third-party services they use through our platform.

5. PAYMENT INFORMATION

If you purchase an LJ Digital Flow subscription or service, payment information may be processed by a third-party payment provider.

LJ Digital Flow does not intend to store complete payment card details on its own systems unless specifically stated otherwise.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

6. COOKIES

Our website may use cookies and similar technologies to:

Keep our website functioning properly

Remember preferences

Understand website usage

Measure marketing performance

Improve user experience

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

7. MARKETING COMMUNICATIONS

If you provide your contact information and consent to receive marketing communications, we may send you information about:

LJ Digital Flow services

SaaS updates

Educational content

Promotions

Digital business tips

Relevant offers

You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the message or by contacting us.

Service-related communications may still be sent when necessary to provide an account or service you have requested.

8. HOW WE PROTECT YOUR INFORMATION

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

You should also take reasonable steps to protect your account information and login credentials.

9. HOW LONG WE KEEP INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.

When information is no longer needed, we may securely delete or anonymize it where appropriate.

10. SHARING OF INFORMATION

We do not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our business and provide requested services.

We may also disclose information when required or permitted by law, such as to:

Comply with legal obligations

Respond to lawful requests

Protect our rights or property

Prevent fraud or security threats

Protect the safety of our users or others

11. WELLNESS AND HEALTH-RELATED INFORMATION

LJ Digital Flow provides digital business, marketing, CRM, and automation services. We are not a healthcare provider and do not provide medical advice or treatment.

Please do not submit sensitive medical or health information through general website forms unless the specific service and system have been appropriately configured and authorized to handle such information.

Wellness businesses using LJ Digital Flow are responsible for ensuring that their own collection and handling of client or patient information complies with applicable privacy and healthcare requirements.

12. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights concerning your personal information, including the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion where legally applicable

Withdraw consent where processing is based on consent

Object to certain processing

Request information about how your data is processed

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before completing certain requests.

13. CHILDREN'S PRIVACY

Our services are intended for businesses and adults.

We do not knowingly collect personal information directly from children through our website.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

14. THIRD-PARTY LINKS

Our website or communications may contain links to third-party websites or services.

LJ Digital Flow is not responsible for the privacy practices, content, or security of those third-party websites.

We recommend reviewing their privacy policies before providing personal information.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the Effective Date at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

LJ Digital Flow

Email: [Your Business Email]

Website: [Your Website]

Location: [Business Address, if applicable]

LJ Digital Flow

Connect. Act. Progress.

Helping wellness businesses create simple, connected, and automated digital systems.